Do I need to call the police to reach CIT?

No, you don’t have to call the police directly. If you are in crisis and call 911, you can request a CIT officer and co-responder to come out to you. You can also always call the 988 Lifeline and a mobile crisis response team can be dispatched if you need in-person support. But if you’re in immediate danger, you should call 911. When you call 911 or 988, a dispatcher or crisis counselor will assess the situation and determine the best response.

What happens if the person doesn’t want help?

Our approach is person-centered, trauma-informed, and completely voluntary. We understand that not everyone may be ready for help right away. Our crisis teams focus on building trust and creating a sense of safety. We listen, offer resources, and stay engaged. We won’t force treatment unless there’s a serious risk to someone’s immediate safety. The goal is always to meet people where they are and at their own pace.

Can CIT help with substance use crises?

Yes. Our Crisis intervention team in Kansas is equipped to respond to both mental health and substance use crises. Whether someone is intoxicated, experiencing withdrawal, or seeking recovery support, our team can step in to stabilize the situation. We provide immediate care and connect individuals to appropriate detox, outpatient, or long-term recovery programs. We’re here to support the whole person, no matter what kind of crisis they’re facing.

What happens when I call the 988 Lifeline?

When you call the 988 Lifeline, a trained mental health professional picks up to provide crisis support. They ask questions to understand your situation and figure out the best way to help. Whether it’s for you or someone else, they’ll offer guidance and resources, and if needed, they will connect you with a mobile crisis response team in Kansas for in-person assistance.

What is the difference between CIT co-responders and a mobile crisis response team?

CIT co-response and mobile crisis response teams both provide help during mental health emergencies, but they work a little differently. Mobile Crisis Response teams are made up of mental health professionals who come directly to you when help is needed, often after calling 988. Their goal is to support and stabilize without law enforcement involvement whenever possible. When dispatchers recognize mental health needs during a 911 call, a CIT officer and mental health co-responder may respond together to ensure safety and connect people to care. Both approaches are designed to bring compassionate support in a moment of crisis.

Location Directory
RSI Crisis Center
Current page: Crisis Intervention Team (CIT) Co-Response

Safe, Supportive Crisis Intervention

Crisis Response With Compassion, Right When You Need It

We Can Help:

Age Range

Any

Locations

Community

Languages Available

English, Spanish, Additional Languages via Interpretation Services

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Crisis Intervention Team

Help is Just a Call Away

As part of Wyandot Behavioral Health Network, our crisis intervention team (CIT) pairs trained mental health professionals with specially trained law enforcement officers to respond to behavioral health emergencies in the community.

Our goal is to de-escalate crises on-site, offer immediate support, and connect individuals to mental health services—not jail. If you call 911 when in crisis in Wyandotte County, our mental health co-responders may respond alongside local CIT officers to help. They bring experience, empathy, and safety to every encounter.

A Caring Response at Every Step

Our crisis intervention team co-responders work side-by-side with law enforcement to deliver trauma-informed care during emergencies.

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When 911 Is Called

If you call 911 for help in a crisis, dispatch may send a CIT officer and mental health co-responder out to you.

CIT Responds in the Community

When dispatched, CIT teams respond directly to the person in crisis, whether at home, at school, or in public.

You’re Connected to Ongoing Care

Our goal is to ensure you’re safe and referred to services like therapy, case management, or housing support.

Benefits of Professional Crisis Intervention

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De-Escalation Without Judgment

We respond to mental health or substance use crises with understanding, not force.

Community-Based Alternatives to Jail

We work to divert individuals from unnecessary arrests and connect them to care.

Real-Time Mental Health Support

Mental health professionals are on hand to provide immediate assessments and follow-up referrals.

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